Appointment Hours:Mon-Fri: 8-11 am; 3-7 pm (closed 11-3)Sat: 8:30-11 am; 3-7 pm (closed 11-3)Sun: 9-11 am; 4-7 pm (closed 11-4)If you simply cannot come during those hours, and need to come during our mid-day closed hours, that should not be a problem as long as we've discussed this and it's scheduled in advance.
We take our last appointment 15 minutes prior to closing. (10:45, 6:45)
Please Note Our Daily Closed Hours Above. We are still caring for our guests during these hours, but not taking appointments for check-in and check-out.
Upcoming Holiday Appointment Hours (check-in & pick-up):Memorial Day weekend: Normal business hoursIndependence Day: ClosedLabor Day weekend: Normal business hoursThanksgiving Day: ClosedChristmas Eve: 8:00-NoonChristmas Day: ClosedNew Years Eve: 8:00-NoonNew Years Day: Closed
Visiting us:We welcome you to come take a look at our facilities, but because you must enter the property through our front play-yard, and guests can be out playing at any time, all tours and visits are done by appointment. Just give us a call to schedule a visit. If you cannot make your appointment for a visit, please call, so we can go ahead with our play times for the dogs.
**On occasion, some visitors want to bring their dog(s) with them on their tour of the kennel, and that is fine. However, you must provide proof that their vaccinations are current, and meet our policies, in order for them to enter the facility. Please understand that this is for the protection of all our guests, and will also protect your loved one during their stay here. We try to be extremely detailed and transparent on our website, so 99.9% of new customers do not visit first, and we rarely meet a new guest prior to check-in.
Also, this is not some sort of corporate kennel with many employees and 100 guests. Because we work from 6 am to 10 pm, and we keep such a small number of guests, we take our "breaks" throughout the day, between play-times. The kennel gates remain locked between appointments for the protection of our guests, and again, we schedule appointments for everything so we can schedule the things we need to do around them. (clean, run errands, eat meals, etc.)
Thank you for your cooperation.